At LIMOLIN, we work with a large catalog of products sourced from multiple warehouses and suppliers. Because of this, processing times may vary depending on the specific item(s) ordered.
Please read this policy carefully before placing your order.
Order Processing Time
Processing time refers to the time required to prepare, verify, pack, and dispatch your order before it is handed over to the shipping carrier.
Processing times vary by product and may range from:
- 1 to 15 business days
depending on:
- Product availability
- Warehouse location
- Order volume
- Seasonal demand
Some items ship quickly, while others may require additional preparation or transfer time before shipment.
Important Notice
The shipping method selected at checkout (Standard, Expedited, Overnight, etc.) applies only to the carrier transit time after the order has been shipped.
Selecting Express or Overnight Shipping does not guarantee same-day or next-day shipment.
For example:
- An item with a 10 business day processing time and Overnight Shipping will ship after processing is completed, then arrive according to the selected carrier service.
Estimated processing times are shown on product pages.
Shipping Methods & Transit Times
Once shipped, delivery timelines generally fall within the following estimates:
- Standard Shipping: 3–8 business days
- Expedited Shipping: 2–5 business days
- Priority / Overnight Shipping: 1–2 business days
Transit times are estimates provided by the carrier and are not guaranteed.
Delivery delays may occur due to:
- Weather conditions
- Customs inspections
- Carrier disruptions
- High shipping volumes
- Remote delivery locations
- Labor disruptions
- Incorrect address information
Shipping Charges
Shipping charges are calculated at checkout based on:
- Destination
- Package weight and dimensions
- Shipping method selected
Applicable shipping fees will be displayed before completing your purchase.
Free Shipping Promotions
Free shipping offers may be available on qualifying orders or selected products. Eligibility requirements and exclusions will be displayed during checkout.
Free shipping promotions may exclude:
- Oversized items
- Remote regions
- Certain heavy products
- Limited-time promotional periods
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information.
Tracking updates are provided directly by the shipping carrier and may take time to appear after label creation.
International Shipping
We ship internationally to select countries.
International customers are responsible for:
- Customs duties
- Import taxes
- Brokerage fees
- Local regulatory charges
Delivery timelines for international shipments may vary depending on customs processing and local carrier operations.
Shipping Restrictions
Certain products may have shipping limitations due to:
- Size or weight restrictions
- Carrier limitations
- Regulatory requirements
- Destination restrictions
Any known restrictions will typically be indicated on the product page.
Address Accuracy
Customers are responsible for providing complete and accurate shipping information.
LIMOLIN is not responsible for:
- Delays caused by incorrect addresses
- Failed delivery attempts
- Additional shipping charges resulting from address errors
If a package is returned due to an incorrect or incomplete address, reshipping fees may apply.
Undeliverable or Refused Packages
If a shipment is refused or returned as undeliverable:
- Original shipping charges are non-refundable
- Return shipping and carrier fees may be deducted from any refund
- Additional charges may apply for reshipment requests
Damaged or Lost Shipments
If your package arrives damaged or appears lost in transit, please contact us promptly.
We may require:
- Photos of packaging and products
- Carrier claim cooperation
- Verification of delivery details
We will work with the carrier to investigate and resolve the issue where applicable.
Policy Updates
LIMOLIN reserves the right to modify this Shipping Policy at any time without prior notice. The latest version will always be posted on our website.