Send your return request using the form below. No account login or phone call required.
Free return shipping up to $15. LIMOLIN applies a return-shipping credit of up to $15 to approved eligible returns. If return shipping costs $15 or less, we cover it in full. If it costs more, you pay only the difference.
The $15 credit covers return shipping. Other applicable fees or deductions are explained in our return policy.
In Message, include:
- Your order number
- Item name and quantity
- Reason for the return
Use the email address from your order. No printed receipt? Your order confirmation number is enough to help us find the purchase. If you cannot find it, include your name and approximate purchase date.
What happens next: customer care reviews your request and replies by email with the return address, instructions, and applicable costs. Please wait for approval before shipping.
For photos or a follow-up on an existing request, email customercare@limolin.com. This form does not accept attachments.
Check eligibility, return costs, and refund timing.
